Ordering & Shipping
Ordering & Shipping
*ALL SHIPPING TIMES ARE FOR ORDERS PLACED BEFORE 12 PM CT*
If you don't feel comfortable shopping online, here are two simple alternatives:
* Place a phone order by calling us Toll-Free at 1-800-515-4271 - There will be a $3.00 shipping and handling fee on all phone orders.
* Send Us An Email at firstname.lastname@example.org or Fax Toll-Free to 1-888-235-8257
We offer fast, reliable shipping via USPS, FedEx, DHL & UPS on orders shipped within the United States. ALL US ORDERS OVER $49 QUALIFY FOR FREE SHIPPING. Free shipping is also available on Canadian orders of $100 or more.
We are proud to ship 95% of orders received by 12:00 pm Central Time the same or next business day.
Domestic Shipping-Cost Breakdown - Holiday Shipping Schedule (Christmas delivery on in-stock items)
|STANDARD (Order By 1 PM EST 12/18)||4.99||3-6 Business Days|
|EXPEDITED (Order By 1 PM EST 12/19)||FREE||2-4 Business Days|
|TWO-DAY (Order By 1 PM EST 12/20)||$12.99||1-2 Business Days|
|ONE-DAY (Order By 1 PM EST 12/21)||$29.99||1 Business Day|
*Saturday and Sunday are not included.
Note: Expedited orders received after 12:00PM Central Standard may not ship until the following business day. Please allow 2-3 additional days for larger orders. Expedited methods require a physical address. No P.O boxes. All shipment to APO, FPO and DPO addresses are sent via USPS. Due to military handling time and location, this process can take up to four weeks for delivery. For a faster delivery some package may be split due to back orders.
If an item is on back order, you will be notified and given the expected shipping date from our warehouse.
All Economy and Standard will travel DHL/USPS. Expedited shipping may be DHL, USPS or Fedex due to our system picking the best travel time.
All Next Day and 2nd Day will be Fedex.
If we do have to drop ship an item from our manufacturer it will be either UPS or Fedex. We will notify you when your order needs to be filled quickly and is being dropped shipped from our manufacturer. Please note that you will not receive a tracking number sent to your email if an order is dropped shipped.
International shipping rate on all orders are $12.95.
International shipping is available via DHL Global Mail or USPS Global Mail. Most orders arrive within 7-14 business days, arrival times are estimated, but not guaranteed. Taxes & duties will be collected at the time of delivery. We are not responsible for these costs. Any paperwork required by the destination country will be completed at the time of shipment and cannot be changed or altered. Prices are listed in US Dollars.
We are currently shipping to Argentina, Austria, Australia, Bermuda, Bahamas, China, Costa Rica, Denmark, France, United Kingdom, Ireland, Italy, Japan, New Zealand, Peru, and British Virgin Islands.
Canada Shipping: Canadian shipping is FREE on orders of $100 or more and $9.95 on orders under $100.Shipments to Canada are made via DHL Global Mail or USPS Global Mail with final delivery by Canada Post. Shipments typically take 7-10 business days for delivery but may take longer due to customs delays. Taxes and duties fees will be collected at the time of delivery. We are not responsible for these costs. Any paperwork required by the destination country will be completed at the time of shipment and can not be changed or altered. Prices listed are in US Dollars.
ATTN CANADIAN CUSTOMERS: Please be aware your package may be affected by the Canada Post labour dispute. It is anticipated there will be long and unpredictable delays for the foreseeable future, including into January 2019.
* Support Hose Store is not responsible for any lost or stolen packages
Tracking: If an email address was provided, tracking information will be sent upon shipment. Most orders are shipped the same or next business day. This e-mail will contain shipment details including a tracking number and a link to the carrier's website. To track the order, click on the provided tracking number.
Call our toll-free number 1-800-515-4271 today!
You can email your inquiries to us at email@example.com
We Are Here To Support You!