Returns & Exchanges

Welcome!! We are glad you have chosen to visit our site. If we can be of any service to you, please feel free to call one of our Certified Fitters and remember, "We are here to support you".

Support Hose Store
906 South Jefferson St
Amarillo, Tx 79101
Phone toll-free 1-800-515-4271
Fax Toll-free 1-888-235-8257
e-mail us at
customerservice@supporthosestore.com

90 Day No-hassle Return and Exchange Policy

You must retain garment boxes in case your merchandise needs to be returned. Items returned without all boxes may not be accepted.

All returns must be sent to us in a shipping box or flattened in an envelope to protect the items.

If you experience a manufacturer's defect, please exchange it within the first 30 days. Your product will be promptly replaced. If you ordered multiple items of the same type and you experience problems with one item, do not wear the other items. If garments have been worn, FDA regulations mandate they be laundered before you return them. If they have not been washed before return, we will return them to you to be laundered and all shipping will be at your expense.

If you receive the wrong size, style, or color, we will replace or exchange the product during the first 30 days, as long as it is in the original packaging and unworn.

We cannot accept returns or exchanges on certain items. These items include: Altered garments will not be exchanged even if there is a defect. All Ulcer Care garments and liners, Anti-embolism stockings, plastic surgery garments, Facioplasty, and bandages are NON-RETURNABLE, whether they are opened or unopened due to FDA regulations. All Therall products including Heating pads and creams. Any item returned without all of the original packaging material. Any special order items or items listed on the website as non-returnable. Any items that smell of smoke, perfume, or other pollutants, are soiled, or show signs of wear. All non-returnable items sent to Support Hose Store will be returned to the customer at the customer's expense. No refunds will be given after 90 days from the date that you received your items.

All returns accepted after 90 days will be subject to a 30% restocking fee and will only be exchanged for another product or issued a store credit good towards future purchases. The product must be in its original package and unworn. Shipping charges are nonrefundable, unless we sent the wrong item to you. If you return part of your order for a refund and your order falls below the level for free shipping, a shipping charge of $6.99 will be assessed. Your order only qualifies for free shipping one time. All exchanges will be charged a reshipping charge of $6.99 unless the error is our fault.

For a qualified return or exchange: Please fill in the form. Click to download form. On the outside of your shipping container write "RA# (for return) or "EX# (for exchange) + the order number" from the front of this sheet. For example, a return would be, "RA#123456" or an exchange would be, "EX#123456".

Ship it to:


Support Hose Store
906 South Jefferson St
Amarillo, TX 79101


or if you need more
personalized assistance:


Email: customerservice@SupportHoseStore.com
Fax: 1-888-235-8257
Phone: 1-800-515-4271

Support Hose Store is not responsible for returns that are lost in transit. Please insure your return accordingly.

Support Hose Store
906 South Jefferson St
Amarillo, Tx 79101
Returns and Exchanges Phone Toll-free 1-800-515-4271
Phone from out of country 1-806-331-1618 Fax Toll-free 1-800-515-4271
e-mail us at customerservice@supporthosestore.com


Need Help? Or Are you tired of trying to remember when you placed your last order and what size or color you ordered? Let us help you.

Call our toll-free number 1-800-515-4271 and we will be glad to answer any questions you may have or arrange Auto-Reorder for you!

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Support Hose Store™, an authorized distributor of Jobst, Mediven, Juzo and Sigvaris support hosiery, is located in Amarillo, Texas. We sell Jobst, Medi and Sigvaris compression socks and support hosiery, at retail and wholesale prices. When you call to place an order for any of our support stockings, you will speak to a Support Hose Store™ Certified Fitter and not a receptionist taking an order. Support Hose Store™ carries Jobst, Medi and Sigvaris support stockings, compression hose, compression stockings, diabetic socks, maternity hose and travel socks all at great savings. Large full and extra large full calves are now available in the 20-30mmHg and 30-40 mmHg compression stockings. If you need more information on our Jobst, Mediven and Sigvaris support hosiery please call us toll-free at 1-800-515-4271 to speak to one of our Certified Fitters. We are vascular compression garment specialist.

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